1. Introduction
ZenX Media (website URL address:https://zenxmedia.com ) values your trust and business. As an India-based company, we focus on creating products that enhance your digital media experience. This Privacy Policy outlines our data handling practices, and by using our services, you consent to these terms.
2. Data Collected
Data Storage Location
Data Storage Location
We are an India-based company, and our web servers are hosted domestically. Our hosting provider adheres to local data protection laws, ensuring that your data is securely stored and compliant with applicable regulations. For more information on our hosting provider’s privacy policy, please see here: Hostinger’s Privacy Policy.
Registration Data
Upon registering on our site, we store your chosen username, email address, and any additional personal information added to your profile. You can edit or delete your personal information at any time (except changing your username). Website administrators can also access and modify this information.
Purchase Data
To access certain services or products, you may be required to provide purchase-related information. This information is stored along with any associated user data to provide downloads, support, and customer services.
Support Data
If you’re registered and have a valid support account, you can submit tickets for assistance. These submissions are managed through a third-party system compliant with local data protection regulations.
Comments
Comments left on our site include the commenter’s IP address and browser user agent string to aid in spam detection.
Contact Form
Information submitted through our contact form is sent to our company email, managed in compliance with local data protection laws. These submissions are used solely for customer service purposes.
Google Analytics
We use Google Analytics for anonymous reporting of site usage. If you wish to opt-out, please use this link: Google Analytics Opt-outÂ
Cases for Using the Personal Data
We use your personal information in the following cases:
- User Verification
- Technical Assistance
- Updates
- Fraud Prevention
- Website Customization
- Ensuring Smooth Administrative Functions
3. Embedded Content
Our site may include embedded content (e.g., videos, images, articles). Such content from other websites behaves as if you have visited the originating website. These websites may collect data about you, use cookies, and monitor your interaction with the embedded content.
4. Cookies
We use cookies to improve user experience, store user preferences, and provide anonymized tracking data to third-party applications like Google Analytics. You can disable cookies through your browser settings.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you’re not a registered client, we do not retain or view any personal information about you.
For registered clients, your data can be accessed by our system administrators and support staff as necessary.
6. Third Party Access to Your Data
We do not share your data with third parties in a way that reveals personal information like email or name, except with partners necessary to provide our services.
7. How Long We Retain Your Data For
We retain your data for as long as necessary to provide our services, or until you request its removal. We cannot erase data essential for active customer status (e.g., basic account information).
8. Security Measures
We employ SSL/HTTPS protocols to encrypt user communications with our servers. In case of a data breach, we will take immediate steps to secure the system, notify affected users, and reset passwords if necessary.
9. Your Data Rights
General Rights
You have the right to request an exported file of your personal data and to request the erasure of your data, subject to certain conditions.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ZenxMedia permits residents of the European Union to use its Service. Therefore, it is the intent of ZenxMedia to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
ZenX Media may post links to third-party websites, which are not covered by this privacy policy. We are not liable for the privacy practices of these external sites.